Managing Negativity |Leila's House of Corrections

A constant naysayer on your team can be frustrating and draining for everyone. Leila gives three tips—checking your own behavior, being specific with examples, and discussing the impact on other people—to get this pessimistic person to commit to changing their own behavior.

How to Manage Clever People

Brainy employees are a mixed blessing. They dislike authority, flout the rules and are convinced they are smarter than you. But they also create a disproportionate amount of value for your business. So learn how to be a 'benevolent guardian', says Rob Goffee, co-author of “Clever”. Here, he explains how — and which companies you can learn from.